Frequently Asked Questions

Giveforce is a cloud-based digital giving platform designed specifically for nonprofits, mosques, churches, charities, schools, humanitarian organisations, and community groups. Our tools simplify fundraising, improve donor experience, automate giving, and provide organisations with complete control over their donation operations.

We serve organisations of all sizes, including:

• Small and mid-sized nonprofitsInternational charities
• Faith-based institutions
• Community and grassroots organisations
• Universities and student groups
• Hospitals and medical missions
• NGOs and global humanitarian agencies

If you accept donations, run campaigns, or engage supporters, Giveforce is built for you.

Giveforce is designed exclusively for nonprofits and community organisations.
What sets us apart:

• 30 years of combined nonprofit digital experience
• Platform stability during peak periods (Ramadan, emergency appeals)
• Higher conversion donor journeys
• Add-to-cart giving
• Smart AI-powered insights
• Multi-currency and multi-language support
• Affordable pricing built for nonprofits—not corporations
• Custom-built enterprise solutions
• A team of 20+ developers and specialists supporting your success

No. Our platform is designed for non-technical teams. You can create campaigns, update donation items, and manage settings directly from a user-friendly dashboard.

It’s a seamless donation experience that guides donors from browsing appeals all the way to completing a contribution and receiving automated confirmation.
It includes:

• Add-to-cart giving
• One-page checkout
• Recurring donation options
• Transparent pricing
• Personalised donor touchpoints
• Mobile-first optimisation

This journey improves conversion rates and donor satisfaction.

Yes. Donors can set daily, weekly, monthly, annual, or seasonal recurring giving. All payments, renewals, and receipts are automated.

Our platform lets you create, manage, and track multiple community-driven campaigns.
Features include:

• Customised campaign pages
• Progress bars
• Social sharing tools
• Donor updates
• Multi-language and multi-currency support
• Real-time reporting

Ideal for building projects, emergency relief, school initiatives, and community fundraising.

Automated Giving allows donors to schedule daily, weekly, monthly, annual, or seasonal contributions.
Our system handles:

• Payment processing
• Renewals
• Receipts
• Donor notifications
• Failed payment alerts
• Donor retention follow-ups

Completely hands-free for your team.

Interactive real-time tools that make giving clear and transparent. These include:

• Zakat Calculator
• Qurban/Udhiyah Calculator
• Zakat al-Fitr Calculator
• Impact-based calculators (feed a family, water well, sponsor a child)

They help donors give confidently by understanding exact obligations or impacts.

A single dashboard where organisations can manage:

• Campaigns
• Appeals
• Donation products
• Recurring giving
• Receipts and templates
• Reports and analytics
• Multi-user permissions
• Payment gateway settings

Everything in one place.

Yes. You can embed the button on your website, blog, or emails.
It launches the full donation journey instantly.

Yes. Giveforce pro option will include:

• AI-powered donation suggestions
• AI-driven upsell prompts
• Predictive donor insights
• Behaviour-based recommendations
• Intelligent donor segmentation

Our AI enhances conversion, retention, and campaign performance.

Absolutely. Giveforce powers major international campaigns, including Ramadan and emergency appeals, with 99.98% uptime and zero crashes for partners like Islamic Relief South Africa.

Yes. We host all donation pages and infrastructure, ensuring reliability, security, and fast performance, even during peak traffic.

Yes. We support major nonprofit CRMs and offer API access for custom integrations.

We integrate with:

• Stripe
• PayPal
• Barclays
• PayFast
• Blackbaud
• And additional gateways upon request

We also support Apple Pay, Google Pay, and debit/credit cards.

Yes. Giveforce is designed for global use and supports:

• Multi-currency
• Multi-language (including Arabic, Urdu, French)
• Region-specific donation formats

Yes. Everything is designed for non-technical staff.
You can update campaigns, pricing, appeals, images, and content directly from your dashboard.

Yes. We follow enterprise-grade security practices, including:

• Encrypted transactions
• PCI-compliant gateways
• Secure authentication
• IP/email blocking
• Regular security audits
• 24/7 uptime monitoring

Extremely.
Organisations such as Islamic Relief UK and Islamic Relief South Africa have processed millions of donations with zero website crashes after migrating to Giveforce.

We ensure:

• 99.98% uptime
• Optimised performance
• Load balancing
• Redundancy systems

Yes. Our Free Plan includes:

• Hosted donation page
• Multi-step giving forms
• Stripe/PayPal integration
• Basic analytics
• Up to 3 donation forms

Perfect for small organisations starting their digital journey.

The Pro Plan includes unlimited access to:

• Donation forms
• One-page checkout
• Targeted appeals
• Upsell popups
• Gift Aid (UK)
• Multi-currency/language
• Abandoned cart recovery
• CRM integration
• Role-based admin management
• Advanced analytics

Yes. Includes:

• Full custom build
• API-level integrations
• Multi-team admin control
• Advanced automation
• Priority support
• 24/7 technical coverage

Designed for large-scale NGOs and high-volume organisations.

Yes.
We provide full onboarding, training, and implementation support for every organisation.

Yes. Through our Priority Support service, you gain immediate access to:

• Emergency assistance
• Technical troubleshooting
• Campaign optimisation guidance
• Real-time response during peak seasons

Support Contacts:
Email: info@giveforce.io
Phone (Australia): +61 467 257 143
Phone (Pakistan): +92 312 215 8044

Our tools reduce friction at every step:

• One-page checkout
• Multiple payment options
• Mobile-first design
• Clear appeals and pricing
• AI-powered suggestions
• Automatic receipts
• Transparent donor flow

Organisations typically see a 25–45% increase in conversions after switching to Giveforce.

Yes.
Automation, simple scheduling, and renewal management significantly increase recurring donor adoption and retention.

Through:

• Automated thank-you messages
• Impact updates
• Personalized communication
• Recurring giving optimisation
• Transparent reporting

Strong donor experience = stronger long-term relationships.

Depending on your plan:

• Free Plan: Same day
• Pro Plan: 1–2 weeks
• Enterprise: 4–12 weeks depending on custom requirements

Yes. We assist with safe, structured data migration from your previous system.

You can begin in three ways:

• Free Plan: Same day
• Pro Plan: 1–2 weeks
• Enterprise: 4–12 weeks depending on custom requirements